FAQs
Who can join Haneco Gold?
Any professional installer, developer, or wholesaler using Haneco products can join Haneco Gold.
What products are eligible for Haneco Gold?
All Haneco products purchased within 30 days of registration are eligible for extended warranty coverage.
Is there a cost to join Haneco Gold?
No, Haneco Gold membership is completely free. There are no sign-up fees or hidden charges.
What benefits do I get as a Haneco Gold member?
- Extended warranty on Haneco products
- Up to 2 years labour cover*
- Equipment hire coverage*
- Priority claims processing
- Full traceability on registered projects
(*Terms and conditions apply)
How do I make a claim?
Log in to your Haneco Gold account, select the registered project, and submit your claim online. Our team will review and process it promptly.
Who do I contact for help?
Call 1300 001 LED (533) or email info@haneco.com.au for personalised support from our local team.